Taleh Nadirov, Hire Controller - “I love working at Sunbelt, I have progressed from Hire Controller to Hire Desk Team Leader in just under 2 years.”
“The people I work with are great, not just in the office but the customers and others within the business. I work with hire controllers, engineers, and managers across different sites which has really helped shape my progression and my learning throughout my time here. When I was looking for a new role and saw a Hire Controller opportunity I jumped at the chance. The potential to progress was apparent and that was something I was looking for. I did my research and found Sunbelt had a strong presence in the market, and it was clear they were different to their competitors.”
Every day is different
“Every day is different, and each day brings a new challenge which is great! I always strive to get the best out of each situation, this brings out the best in me and helps me develop and improve myself. Daily, me and my team manage all inquiries, issues, and hire requests and ensure the standard of service provided is always at a high level. Our aim is, to always ensure the customer is happy and their needs are fulfilled.”
You don’t need industry experience
“I started at Sunbelt with no experience in the Hire Industry, and this isn’t something you should be worried about when thinking of applying for a role here. There are plenty of people on hand to help and support, I was given great initial training from the team and was then able to pick up the rest on the job. I had good customer service skills so knew how to interact with people over the phone and in person, I just needed to grow my product knowledge. I won Hire Controller of the Year at our 2022 Hall of Fame Awards; this was great achievement for me and I’m excited to see what the future brings for me!”
Bronwyn Griffiths, Team Leader - “It's been a challenging but rewarding journey, and I'm excited to continue learning and growing.”
“My day-to-day responsibilities as a Team Leader include responding to product sales enquiries, distributing workloads to the team in a timely manner, and identifying opportunities to further support our customers.
I also support the e-commerce desk with web orders and work closely with the sales teams to make sure our customers are happy with their quotes and orders. Sometimes, I even have direct contact with our suppliers to make sure everything runs smoothly. It’s a lot to manage, but I enjoy the challenge and the variety of tasks that come my way.”
The working environment at Sunbelt is great. It feels like a family
“Everyone gets along well. We work in an open-plan office, and I really enjoy collaborating with my team – we're all so close and supportive of one another.
We all love what we're doing, and that makes for a productive and positive working environment. Plus, there are always great opportunities to grow within the company, which is something I'm really excited about!”
I feel very empowered and valued within my job
“This is thanks to our great Sales Office Manager who always has an open-door policy. We have a team huddle every week where we can discuss any challenges, share new ideas and suggestions.
Becoming a team leader has been a huge accomplishment for me. I feel like I've progressed so quickly here at Sunbelt Rentals, and it's been really rewarding to be able to climb the ladder and take on more responsibility by working very hard and always giving 110%.
Right now, I'm happy to focus on growing in my current role and building up my team at Sunbelt Rentals. I'm excited to see where my career takes me and what opportunities come my way.”
Jack Brian, Hire Controller - “I've always been motivated to push myself and take on new challenges.”
“Working at Sunbelt Rentals has been an incredible experience. As someone who has always been interested in the construction industry, this was a perfect opportunity to get my foot in the door, and I haven't looked back since!
As the first point of contact for all customer enquiries, my role is essential in keeping the business running smoothly. I deal with all sorts of customer enquiries and need to be able to think on my feet and come up with the best solution for each situation to provide an excellent customer experience.”
The days just fly by, it's a great environment to work in
“There’s five of us in our team, all with different levels of experience. We've got a great team dynamic – we get on really well and all help each other out when there’s a lot of work to do. I actually look forward to coming into the office because we put the work first, but we also know how to have a bit of fun!”
Knowing that I can help people when they need it, that’s what makes me feel valued
“When that phone rings, it means someone needs my help. Maybe they need a machine urgently, or they need help operating our equipment. Whatever it is, they're calling because they need something. Being able to help a customer makes me feel valued – and all it takes is a thank you from them!”
I'm proud to say that I work for a FTSE 100 company
“The company has been around for so many years and has a great reputation in the industry. In the future I want to continue to grow in my current role and learn more about the products we offer. I'm particularly interested in pursuing a career in powered access. But there are so many options available so who knows what the future holds!”