The stars behind the scenes

World-class performance can only be achieved by a network of world-class support teams, are you ready to step up?

What careers are available in Customer Support and Professional Services at Sunbelt?

Our Professional Business Support teams play a crucial role as they provide advice, guidance and services across the whole of Sunbelt.

Our Teams include Marketing, IT, Credit Control, Procurement, Finance, Transport, and Human Resources. The majority of roles are based at our support office on Birchwood Park, Warrington.

Customer Support Careers. We also have Customer Support Centres at various locations across the UK where our friendly teams manage key accounts and are Sunbelt Ambassadors, delivering excellent  customer service in line with our ‘Customer First’ culture.

View all Customer Support and Professional Services Jobs

My Sunbelt Story

Robyn, Finance Assistant - “My job fits around my busy family life, whilst allowing me to become professionally qualified.”

“Before I joined the company, I was a stay-at-home Mum and was also studying accounts at college. I was looking for a job role that could offer some flexibility around my family life, whilst allowing me to become professionally qualified. 

Job flexibility

“I’ve worked for LIVE - one of Sunbelt’s specialist divisions - for almost six years now and the company is supporting me through my AAT accounting qualification. I’ve recently returned from a year’s maternity leave after having my second child. I now work three days a week and I’m becoming qualified through home learning.

Support every step of the way

“Sunbelt provides a tremendous amount of support in terms of paying for my membership and exam fees, books and allowing job flexibility to enable me to become qualified and complete my daily job at the same time.

The future looks bright

“I’m hoping to achieve my Level 4 Professional Diploma in Accounting within the next 12 months and I’ll be so proud to finally get letters behind my name. It’s been hard work but I’m on course to achieve a Distinction. My Manager and my colleagues are behind me all the way and this makes a huge difference. I’m really excited about what the future holds for me at Sunbelt once I achieve my final qualification.”

Stephen, Head of Financial Transactions - “I’ve worked for Sunbelt for over 17 years and I’m proud to head up a team of almost 40 colleagues.”

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“I originally joined Sunbelt as a Credit Manager back in 2002. Some years later an opportunity arose for a much wider role and I now head up a team of almost 40 colleagues looking after all financial transactions.

Adding value

“As a team, we’re responsible for managing all customer and supplier financial relationships. We deal with over 12,500 customers on the customer ledger, making monthly cash collections of around £50 million. On the purchase ledger side, we deal with more than 2,000 suppliers. As well as the day-to-day tasks of collecting money, we add real value in terms of managing relationships with key customers and suppliers.

Rolling our sleeves up

“I love the culture and the people at Sunbelt. It’s an enjoyable place to work and no two days are the same. I like the fact that we have a philosophy of ‘rolling your sleeves up and getting stuck in’, even at senior management level. We’re empowered to get on with the job and barriers aren’t placed in our way.

Nurturing talent

“I’m most proud that all of our Credit Managers at Sunbelt have worked their way up through the ranks. Wherever possible, we focus on developing the talent we already have rather than recruiting externally.”

Charlotte, HR Advisor - “No matter who you’re dealing with at Sunbelt - a Managing Director, a Fitter or someone in the support office - everyone is really approachable.”

“I started off my career in Human Resources as a HR Apprentice and worked for a few different companies in HR administration roles before I joined Sunbelt. It’s totally different to where I’d worked in the past. The HR department is far bigger and there are multiple different divisions within the company. 

Positive environment

“As I work as part of a HR team of more than 15 people, there’s a great deal of support and I can honestly say I love working alongside my colleagues. I originally joined as a HR Administrator but within 18 months, I was promoted to HR Advisor. I was over the moon when I was told about my promotion!

Every day’s different

“In my daily job, I can be dealing with any number of tasks. One minute I can be giving advice to a Manager on the phone, the next I can be preparing a report on Excel or sending out a letter to a colleague. I’m quite technical so I really like the reporting side of my job.

Excited about the future

“There’s every opportunity to develop at Sunbelt and the company funded my CIPD Level 5 HR qualification. One day I’d love to progress even further and become a HR Manager!”

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