Facilities Coordinator

This is a pivotal role within the Sunbelt Rentals (SBR) Support Centre, responsible for managing several key areas and functions, including but not limited to:

• Administering and maintaining operational systems, including Computer Aided Facilities Management (CAFM), Purchase Order/Invoicing and asset registers.
• Triaging and troubleshooting reported faults, prioritising and allocating tasks to third-party suppliers as necessary.
• Overseeing contractor and supplier performance, ensuring compliance with agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Reviewing and auditing contractor documentation, including certification, insurance, and Operations & Maintenance (O&M) manuals.
• Supporting with the setup and mobilisation of new contracts as required.
• Ensuring statutory compliance and accurate maintenance of planned maintenance data and certification are in place.
• Acting as the primary escalation point for key stakeholders, maintaining clear communication with site managers regarding ongoing maintenance, and escalating issues to the Facilities Manager (FM) as required.
  
• Providing facilities-related advice and guidance to site teams, the Property department, and the wider business.
• Participate in training initiatives to enhance team skills and improve operational efficiency including continued development..
• Liaising with internal departments and regulatory authorities, including local councils, when required.
• Conducting site visits with the Facilities Manager for knowledge sharing, project handovers, and other operational needs.
• Proactively identifying and implementing improvements to facilities management systems and processes.
• Carrying out general administrative tasks to support the facilities and wider property team as required; Attending meeting, reviewing report and quotations, managing procedures for safe work and overseeing support office operations (fire safety and first aid requirements, testing emergency procedures, and arranging relevant training.)

• Experience in a facilities or property management role.
• Strong technical proficiency, including experience with CAFM and Purchase Order systems.
• Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Familiarity with key facilities management documentation, such as compliance certificates, O&M manuals, risk assessments, and method statements.
• Ability to make informed decisions independently and collaboratively after evaluating all options.
• Excellent communication skills, with confidence in liaising with colleagues, suppliers, and third parties, ensuring all written communication is professional and appropriate for the audience.
• Strong organisation, administration and problem solving skills
• Self-motivated, resilient, and able to perform effectively under pressure in a fast-paced environment.
• Financial and commercial awareness, with the ability to interpret and assess financial data (desirable).
• Previous experience working in a busy office environment (desirable).
•  Health and safety qualifications such as IOSH, Fire Warden, or First Aid (desirable).