Nottingham
Sunbelt Rentals
Competitive Salary
37.5
Permanent
17 Jun 2021

About The Role

A fantastic opportunity has arisen for an Office Administrator to join our training team at Sunbelt Rentals UK. It’s our vision to own the future of rentals and our mission to deliver a world-class experience. As an office administrator you will provide high levels of quality service to all customers in line with company policy and procedure to support the delivery of the Training Department targets.

Key Responsibilities;

  • Inbound Communication: Ensuring all enquiries and orders via telephone, letter and email are dealt with effectively and efficiently.
  • Outbound Communication: Ensuring follow up and courtesy calls to customers are carried out on a timely basis.
  • Liaising with others: Supporting the Office Manager to liaise with internal/external customers and training instructors in order to build relationships, realising training objectives and rectifying any problems or issues.
  • Administration: Support document processing and data input for internal and external training activities as necessary ensuring compliance with accrediting bodies and company procedure.
  • Query resolution: Investigate and resolve customer queries and problems regarding orders, deliveries and credits and ensure customer complaints are dealt with in a professional and supportive manner whilst maintaining the interests of the company.
 

About You

To be successful in this role you will likely be in a similar position or have relevant transferable experience. A history of equipment rental or construction industries is preferable.

You will be comfortable working under pressure and to tight deadlines whilst still maintaining a professional and approachable manner. You will enjoy working as part of a team and have excellent communication skills.

The ideal candidate will have the following;

  • Previous experience in a training background would be desirable but not essential
  • Demonstrable customer service skills
  • Good communication skills both verbal and written
  • Computer literate
  • Attention to detail
  • Ability to work on own initiative and as part of a team

About Us

As part of FTSE 100 Ashtead Group plc, Sunbelt Rentals is the leader in equipment rentals in the UK, US and Canada - as well as specialist operations in Europe. Together, our teams of experts provide rental equipment and managed solutions into every market and sector, including construction, industrial, energy, infrastructure, government and events.

Our people are at the very heart of our values and they’re our greatest asset. Join us and we’ll give you everything you need to succeed - award winning training, professional development and support and opportunities to progress your Sunbelt Rentals career.

The package includes a competitive salary and flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance and a great Company pension scheme.

Other jobs like this

    Nottingham
    Sunbelt Rentals
    Competitive Salary
    37.5
    Permanent
    17 Jun 2021
    East Midlands
    Product Sales
    Competitive Salary
    40
    Permanent
    11 Jun 2021
    East Midlands
    Power
    Competitive
    42.5
    Permanent
    12 Jun 2021