Location
Stowmarket
Business Area
Sunbelt Rentals
Advertising Salary
Competitive Salary
Hours Per Week
42.5
Vacancy Type
Permanent
Careers Site Advertising End Date
11 Nov 2021

About The Role

Are you an experienced Customer Service Executive who loves delivering the very best service for your customers and in return is looking for a Company that really values your contribution and can offer you award-winning training opportunities? Read on as we may have just the job you are looking for!

This role will deliver optimum customer service through effective management of inbound and outbound calls to our regional customers. You will be part of the Sunbelt team which is located in one of our customer offices- Freedom Group
 
You’ll build great working relationships and product knowledge which you will use to translate your customers’ requirements into the rental products and services that meet their needs, whilst also maximising sales opportunities. You’ll be an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your customers informed, so that they feel truly valued.

It will also be your role to manage the hire contract administration and ensure that this is completed in a timely and accurate manner. Naturally you will be a great co-ordinator, who enjoys planning and organising and working in a busy but friendly team environment.
 
If you join us we’ll provide you with a comprehensive company induction and training programme and we’ll work with you to identify your personal development needs and career progression plan. 

About You

What you will need to bring to the role from day one:
  • Previous experience in a customer service role, preferably within a call centre environment
  • Good working knowledge of the construction and/or plant hire industry would be an advantage
  • Able to work as part of a team, supporting colleagues
  • Flexible and self-motivated, you’ll take the initiative and be keen to embrace new training opportunities
  • Great communication skills – both verbal and written
  • Effective administration, planning and organisation skills with strong attention to detail and accuracy
  • Good IT/Computer skills. MS Office including Excel and Outlook & experience of database entry

About Us

As part of FTSE 100 Ashtead Group plc, Sunbelt Rentals is the leader in equipment rentals in the UK, US and Canada - as well as specialist operations in Europe. Together, our teams of experts provide rental equipment and managed solutions into every market and sector, including construction, industrial, energy, infrastructure, government and events.

Our people are at the very heart of our values and they’re our greatest asset. Join us and we’ll give you everything you need to succeed - award winning training, professional development and support and opportunities to progress your Sunbelt Rentals career.

Our people are at the very heart of our values and they’re our greatest asset. Join us and we’ll give you everything you need to succeed - award winning training, professional development and support and opportunities to progress your Sunbelt Rentals career.

The package includes a competitive salary and flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance and a great Company pension scheme.

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