Location
All Locations
Business Area
Sunbelt Rentals
Advertising Salary
Competitive Salary
Hours Per Week
37.5
Vacancy Type
Permanent
Careers Site Advertising End Date
08 Feb 2022

About The Role

Are you a IT Field Engineer looking for the next step in your career, now’s your chance to join our team at Sunbelt Rentals UK. It’s our vision to own the future of rentals and our mission to deliver a world-class experience. As an IT Field Engineer based from our Group Head Office in London you’ll help provide technical support for a range of internal systems whilst working to agreed quality standards and service level agreements
 
Core duties:- 
  • Install, configuration and support of remote servers
  • Install, configuration and support of workstations
  • Install, configuration and support of network connectivity
  • Install, configuration and support of printers / peripherals
  • Install, configuration and support of mobile/tablets
  • Supporting M365 including Microsoft Office (outlook / calendars / pst files)
  • Supporting local site Video Conferencing
  • Document technical specifications and reports
  • Manage site schedules and timetables with the IT remote site Manager
  • Travel to sites within the UK as required

About You

To be successful in this role you will likely be in a similar position or have relevant transferable experience. A history of equipment rental or construction industries is preferable.

You will be comfortable working under pressure and to tight deadlines whilst still maintaining a professional and approachable manner. You will enjoy working as part of a team and have excellent communication skills.

The Ideal candidate will have the following;

  • Excellent oral and written communication skills
  • Customer management and relationship building skills
  • MS Exchange/Windows/Office experience Advanced diagnostic and troubleshooting skills
  • Excellent organisation, task prioritisation and time management skills
  • Ability to complete tasks methodically, with an eye for detail
  • A proactive and multitasking approach.
  • Take personal ownership of callouts and support calls to deliver a permanent resolution.
  • Complete all required documentation correctly and accurately.
  • Complete all tasks to the very best of your ability using initiative to overcome hurdles.
  • Enthusiastic, passionate, patient and should be a critical thinker
  • Should possess good logical skills and ability to prioritize tasks depending upon the emergency situations
  • Should possess ability to interpret technical issues through the non-technical description provided by the user
  • Operational IT Support experience, ideally gained within a multi-site, complex network environment.
Must possess a full clean driving license

About Us

As part of FTSE 100 Ashtead Group plc, Sunbelt Rentals is the leader in equipment rentals in the UK, US and Canada - as well as specialist operations in Europe. Together, our teams of experts provide rental equipment and managed solutions into every market and sector, including construction, industrial, energy, infrastructure, government and events.

Our people are at the very heart of our values and they’re our greatest asset. Join us and we’ll give you everything you need to succeed - award winning training, professional development and support and opportunities to progress your Sunbelt Rentals career.

The package includes a competitive salary, company vehicle and flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance and a great Company pension scheme.

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