Location
Widnes
Business Area
Sunbelt Rentals
Advertising Salary
Competitive Salary
Hours Per Week
42.5
Vacancy Type
Permanent
Careers Site Advertising End Date
21 Jul 2022

About The Role

We’re looking for the very best talent to join us at this exciting time in our journey, as we continue to strengthen our market leader position by providing an even better customer experience. Would you like to be part of this? Please read on and find out more!

We now have an exciting role for a Customer Sites Co-ordinator.

In the role of Customer Sites Co-ordinator your key responsibilities will include:

  • Ensure delivery of consistent services to meet the Service Levels and fulfil obligations in the Agreement
  • Communications internally and to the client.
  • Legislative and Client Policy compliance.
  • Act as a point of contact for Client Damage and Loss.
  • Management of Damage and Loss information and Database.
  • Customer relationship management.
  • Provide accurate and timely reporting.

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider.  We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

About You

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

To succeed as a Customer Sites Co-ordinator you will bring the following skill-set and behaviours:

  • Excellent customer service, communication and relationship building skills
  • MS Outlook and Microsoft Word/ Excel skills
  • Hire industry would be preferred but not essential as training will be provided
  • Able to work as part of a team, supporting colleagues
  • Effective administration, planning and organisation skills with strong attention to detail and accuracy
  • Good IT/Computer skills. MS Office including Excel and Outlook & experience of database entry
  • Experience working in a busy team environment
  • Able to resolve issues quickly and keep the customer informed.

About Us

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. 

Our people are at the heart of our values and they’re our greatest asset.  We rely on you to look after our customers so in return, we take good care of you.  We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.


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