Training Administrator

 In the role of a Training Administrator you will be required to provide high levels of quality service to all customers in line with company policy and procedure to support the delivery of the Training Department targets and offering support with enquires and seamlessly converting them into sales and training course bookings. Key Duties will include: 

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider.  We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations. 

To succeed in this role you will bring the following skill-set and behaviours:

• Demonstrable customer service and administration skills
• Confident IT skills, including proficiency in Microsoft Office (Excel, Outlook, Word) and the use of web-based systems or Learning Management Systems (LMS).
• Strong problem-solving skills and the ability to use initiative when making decisions or handling issues.
• Excellent written and verbal communication skills, with the ability to interact professionally at all levels.
• Ability to manage multiple tasks and respond flexibly to changing priorities.
• Experience coordinating with internal stakeholders and/or external suppliers or training providers is desirable.
  
• Able to work both independently and as part of a team – you’ll be an effective team member with a highly supportive, collaborative approach.
• A proactive approach to delivering high standards of internal customer service.
• Understanding of compliance requirements and the importance of accurate record-keeping.
• Comfortable using your own initiative to make decisions in line with company policies and pricing structures
• A flexible and adaptable approach, you’ll enjoy a fast-paced environment

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. 

Our people are at the heart of our values and they’re our greatest asset.  We rely on you to look after our customers so in return, we take good care of you.  We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.