Customer Service Advisor

CUSTOMER SERVICES - IT’S A PEOPLE THING

Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you.  

It’s not about what you know. It’s who you are. As a Hire Desk Administrator you’ll be doing one of the most important jobs in our business looking after our customers. Which means building relationships, getting to know what they do, how they do it, and most importantly, how we can help them do it better.

We are currently looking for an administrator to join our friendly Sunbelt team at our office in Kemble GL7 6BQ, with competitive salary. Primarily working on the hire desk, you will be tasked with supporting the assisting accounts manager, looking after subcontractor documents, payment and invoices, also ensuring our KPIS are met.

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider.  We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations. 

What you will need to bring to the role from day one to the Administrator role:

• Previous administration skills
• MS Office- Excel and Outlook & experience of database entry
• Effective administration, planning and organisation skills with strong attention to detail and accuracy
• Able to work as part of a team, supporting colleagues
• Flexible and self-motivated, you’ll take the initiative and be keen to embrace new training opportunities
• Great communication skills – both verbal and written

Why Sunbelt?

Whether it's construction sites, energy projects, government initiatives, or unforgettable events, Sunbelt Rentals deliver the equipment and expertise to move every industry forward. With our ambition to an employer of choice this makes Sunbelt Rentals an ideal destination for your next career move. 

 We are committed to the fair treatment of our staff, potential staff, and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability, or offending background.

Having a criminal record will not automatically bar an individual from working with us. We judge each case on its own merits, taking into account the relevance of the conviction to the role, the circumstances, and the time passed since the offence.