Hire Administrator

CUSTOMER SERVICES - IT’S A PEOPLE THING

Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our team for you.  

In the role this role of a Hire Administrator you will be responsible for delivering a best-in-class service, your days will be spent communicating with customers, helping the hire desk and assisting in survey work. In the varied role of you will be responsible for:

• Assisting with Hire Desk Administration
  
• Planning for future projects
• Booking in and out of work 
• Using your own judgment and initiative to make decisions in line with our company policies and pricing structures
• Ensuring customers are coached on the correct use of the equipment and are able to operate the equipment safely
• Checking all returned traffic management equipment and completing relevant supporting documentation
• Ensure any lost, stolen or damaged items are documented and reported
• Reading and assisting with any road drawing

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider.  We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations. 

What you will need to bring to the role from day one to the role:

• Prior experience in a role where you can demonstrate exceptional admin and customer service skills
• Experience in developing and utilising product knowledge, eager to understand our product range and the wider Sunbelt business
• Able to work as part of a team, supporting colleagues
• Flexible and self-motivated, you’ll take the initiative and be keen to embrace new training opportunities
• Great communication skills – both verbal and written
• Effective administration, planning and organisation skills with strong attention to detail and accuracy
• Good IT/Computer skills. MS Office including Excel and Outlook & experience of database entry
• Past experience of working with various Traffic Control Systems within a similar role (Advantageous)
• Experience of working with CAD drawings and completing HA applications (Advantageous)

Why Sunbelt?

Whether it's construction sites, energy projects, government initiatives, or unforgettable events, Sunbelt Rentals deliver the equipment and expertise to move every industry forward. With our ambition to an employer of choice this makes Sunbelt Rentals an ideal destination for your next career move. 

We are committed to the fair treatment of our staff, potential staff, and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability, or offending background.

Having a criminal record will not automatically bar an individual from working with us. We judge each case on its own merits, taking into account the relevance of the conviction to the role, the circumstances, and the time passed since the offence.