Receptionist

Are you the type of person who enjoys regularly interacting with colleagues and customers, offering support with enquires.  If so this could be the role for you. We’re looking for Receptionist/ Administrator with great customer service skills who thrive in a busy operational environment to join our team at the Birchwood Support centre.

In this high profile, front-desk role you will be the first person that our colleagues and customers speak to, so naturally you’ll be a people-person with great communication skills, who enjoys greeting customers and providing them with an exceptional level of support.

As a Receptionist, alongside your duties you will also be responsible for administering travel bookings for colleagues across the business. This will involve you navigating multiple IT booking systems and ensuring that the travel arrangements meet their needs. You will need to be comfortable managing a busy workload, juggling priorities and meeting deadlines whilst keeping your customers informed.

What can we offer you in return? You’ll be joining a highly successful company, the UK’s largest equipment rental provider.  We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations. 

• Previous experience in a busy, customer-facing/reception-desk role

• Excellent administration skills

• Good communication skills (telephone, face-face and email).Comfortable in speaking with people at all levels of the business in a professional and discrete manner

• Competent in Microsoft packages and navigating multiple IT systems

• Experience of working in a team and supporting colleagues

• Excellent planning and organising skills with a high level of attention to detail and the ability to follow existing procedures and ways of working

Ideally you will also have:

• Experience of administrating travel bookings for customers - hotels, rail, air and ferry. 

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. 

Our people are at the heart of our values and they’re our greatest asset.  We rely on you to look after our customers so in return, we take good care of you.  We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support